no. 1
Application of Neuts' method to bulk queueing models with vacations
RAIRO - Operations Research - Recherche Opérationnelle, Tome 29 (1995) no. 1, pp. 93-117. 
@article{RO_1995__29_1_93_0,
     author = {Matendo, S. K.},
     title = {Application of {Neuts'} method to bulk queueing models with vacations},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {93--117},
     publisher = {EDP-Sciences},
     volume = {29},
     number = {1},
     year = {1995},
     mrnumber = {1321542},
     zbl = {0827.90057},
     language = {en},
     url = {http://www.numdam.org/item/RO_1995__29_1_93_0/}
}
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Matendo, S. K. Application of Neuts' method to bulk queueing models with vacations. RAIRO - Operations Research - Recherche Opérationnelle, Tome 29 (1995) no. 1, pp. 93-117. http://www.numdam.org/item/RO_1995__29_1_93_0/

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