@article{RO_2020__54_3_783_0, author = {Azhagappan, Arumugam and Deepa, Thirunavukkarasu}, title = {Variant impatient behavior of a {Markovian} queue with balking reserved idle time and working vacation}, journal = {RAIRO - Operations Research - Recherche Op\'erationnelle}, pages = {783--793}, publisher = {EDP-Sciences}, volume = {54}, number = {3}, year = {2020}, doi = {10.1051/ro/2019028}, mrnumber = {4076763}, zbl = {1434.60262}, language = {en}, url = {http://www.numdam.org/articles/10.1051/ro/2019028/} }