@article{RO_2020__54_2_369_0, author = {Rezaei, Esmaeel and Paydar, Mohammad Mahdi and Sattar Safaei, Abdul}, title = {Customer relationship management and new product development in designing a robust supply chain}, journal = {RAIRO - Operations Research - Recherche Op\'erationnelle}, pages = {369--391}, publisher = {EDP-Sciences}, volume = {54}, number = {2}, year = {2020}, doi = {10.1051/ro/2018107}, mrnumber = {4069301}, zbl = {1443.90257}, language = {en}, url = {http://www.numdam.org/articles/10.1051/ro/2018107/} }