TY - JOUR AU - Sharma, Sapana AU - Kumar, Rakesh AU - Ammar, Sherif Ibrahim TI - Transient and steady-state analysis of a queuing system having customers’ impatience with threshold JO - RAIRO - Operations Research - Recherche Opérationnelle PY - 2019 SP - 1861 EP - 1876 VL - 53 IS - 5 PB - EDP-Sciences UR - http://www.numdam.org/articles/10.1051/ro/2018106/ DO - 10.1051/ro/2018106 LA - en ID - RO_2019__53_5_1861_0 ER -