@article{RO_2019__53_2_415_0, author = {Madheswari, S. Pavai and Krishna Kumar, B. and Suganthi, P.}, title = {Analysis of {M/G/1} retrial queues with second optional service and customer balking under two types of {Bernoulli} vacation schedule}, journal = {RAIRO - Operations Research - Recherche Op\'erationnelle}, pages = {415--443}, publisher = {EDP-Sciences}, volume = {53}, number = {2}, year = {2019}, doi = {10.1051/ro/2017029}, zbl = {1423.60143}, language = {en}, url = {http://www.numdam.org/articles/10.1051/ro/2017029/} }