@article{RO_2017__51_3_685_0, author = {Panda, Gopinath and Goswami, Veena and Banik, Abhijit Datta}, title = {Equilibrium behaviour and social optimization in {Markovian} queues with impatient customers and variant of working vacations}, journal = {RAIRO - Operations Research - Recherche Op\'erationnelle}, pages = {685--707}, publisher = {EDP-Sciences}, volume = {51}, number = {3}, year = {2017}, doi = {10.1051/ro/2016056}, mrnumber = {3880519}, zbl = {1382.60113}, language = {en}, url = {http://www.numdam.org/articles/10.1051/ro/2016056/} }