TY - JOUR AU - Jiang, Tao AU - Liu, Liwei TI - Analysis of a GI/M/1 queue in a multi-phase service environment with disasters JO - RAIRO - Operations Research - Recherche Opérationnelle PY - 2017 SP - 79 EP - 100 VL - 51 IS - 1 PB - EDP-Sciences UR - http://www.numdam.org/articles/10.1051/ro/2016005/ DO - 10.1051/ro/2016005 LA - en ID - RO_2017__51_1_79_0 ER -