@article{AIHPB_1978__14_4_399_0,
     author = {Charlot, Fran\c{c}ois and Pujolle, Guy},
     title = {Recurrence in single server queues with impatient customers},
     journal = {Annales de l'institut Henri Poincar\'e. Section B. Calcul des probabilit\'es et statistiques},
     pages = {399--410},
     publisher = {Gauthier-Villars},
     volume = {14},
     number = {4},
     year = {1978},
     mrnumber = {523219},
     zbl = {0401.60094},
     language = {en},
     url = {http://www.numdam.org/item/AIHPB_1978__14_4_399_0/}
}